Agri-TechE is the place to come if you are passionate about agri-tech and seeing new innovations transforming the industry! Over the last decade we have built a world-leading innovation ecosystem which spans the value chain from farmers and growers to tech developers, researchers, and technical and commercial service providers, including investors and entrepreneurs.
We are a multi-award-winning, not-for-profit independent organisation, working on a UK and an international basis with opinion-shapers, technology leaders and farming experts.
We are looking to grow our energetic and highly innovative team and we’d love you to be part of that journey, working across our diverse membership. We want you to share the aspirations we have set ourselves, and work with us to make an ongoing positive difference to the agri-tech community – bringing your fresh ideas and creative thinking to Agri-TechE. This is even more so as we look to celebrate our 10th birthday in 2024.
Job Description:
As our new Membership Manager, you will ensure member satisfaction and an excellent experience in all interactions with Agri-TechE – from joining to renewal and everything in between! You’ll ensure that our members have a tailored and relevant journey through their dealings with us – and our other members in the network. You will also be working as part of the team to deliver streamlined operations, as well as tactful and appropriate membership retention initiatives.
Key Responsibilities:
- Member Relationship Management: Build and maintain strong relationships with our members by actively engaging with our diverse membership, providing advice and support by understanding specific needs and profiling new opportunities as they arise.
- Membership Growth: Work with the wider team to expand our membership even further, both in the UK and internationally.
- Retention Strategy: Ensure we maintain our consistently high member retention rate, delivering value to all members across the network.
- Member Feedback: Collect, analyse, and act on member feedback and our extensive data set to ensure Agri-TechE’s membership offering remains relevant and fresh.
- Providing a Warm Welcome: Assist in onboarding new members, identifying their needs and ensuring they quickly integrate into the Agri-TechE ecosystem.
- Cross-Functional Collaboration: You’ll be working with our Director of Communities to encourage our members to be fully embedded across the network, and our Events Manager to maximise the benefit of our events and activities programme for our members. Working with our Events and Membership Administrator, you will also be part of the activities ensuring the renewal process is rapid and efficient and that records are all up to date.
What We Want to See From You:
- Have a credible working knowledge of agri-tech, or the application of technology in agriculture or horticulture, as demonstrated by at least 3-5 years of experience.
- Be able to demonstrate a track record in stakeholder engagement, community management, or a similar role delivering customer satisfaction. An awareness of the UK policy and / or funding landscape around agri-tech would also be an advantage.
- Have exceptional interpersonal and communication skills (including giving talks) and a work ethic of delivering excellence.
- Be proficient in using CRM software and data analysis tools.
- Have an innovative and creative mindset to develop engaging member experiences and to spot opportunities for Agri-TechE and our ecosystem.
- Ability to work both independently and as part of a team.
- Have a passion for Agri-TechE’s company’s mission and a genuine desire to advance the state of the nation in agri-tech via our membership offering and catalysing partnerships and collaboration.
This role is offered on the basis of a 37.5 hours per week. We are looking to appoint at a salary iro £38,000 – £46,000 p.a. We offer a work-place pension or can contribute to your own personal pension if you prefer via salary sacrifice. You’ll receive 25 days holiday a year plus Bank Holidays and we also fully embrace remote and flexible working.
We are an equal opportunities employer and welcome applications from diverse backgrounds.
How to Apply: Please send a CV and covering letter outlining why you are the ideal next member of the Agri-TechE team
More Information
- Salary Offer $20.000 ~ $50.000
