Website Delivery Project Manager – UWC International

About UWC International

The UWC International Office (UWCIO) is the executive arm of UWC International, a UK-registered charity, and is situated at the heart of the UWC movement. Located in central London and Berlin, the UWC International Office collaborates closely with all stakeholders from across the UWC movement, engages the UWC alumni community of more than 60,000 members and serves UWC International’s governance bodies. Responsibilities include global fundraising, global communications, promotion and marketing, supporting the network of over 150 UWC national committees in their daily work and growth, assisting the UWC schools where necessary and driving UWC’s global strategy development and implementation.

UWC International’s Communications & Engagement team and their overall remit

The Communications and Engagement team provides the UWC movement with strategic leadership, support, advice and implementation across all internal and external communications, PR, promotion, marketing and crisis communications. In addition, UWC proactive outreach includes working with a diverse group of external stakeholders including international educational partnerships, the wider-educational policy community, trusts, foundations and philanthropists who are active in education, as well as potential students and their parents, and the public at large.

A key communications platform is our UWC International website, which we need to redesign, rebuild and launch by 1 August 2025. This website project delivery role will be a fixed term contract to support the design, build and delivery of the uwc.org website, who will control the process, coordinate the team members’ actions and ensure the timely project delivery. This is a complex website project, involving the integration of numerous microsites and so establishing and maintaining collaborative quality relationships with all relevant colleagues from across the UWC movement is critical. This role requires extensive internal stakeholder management and coordination of our wider-UWC national committee volunteers from over 155 countries, which will be key to successful project delivery, as well as working with different communication representatives from across all UWC schools.

Job Scope, Tasks and Responsibilities

The website delivery project manager will report to the Communications Manager for an interim period, then move to be a direct report into the Head of Communications & Engagement. Different areas of responsibility for this role include:

• Acting as the main point of contact for UWCIO with our selected web development agency, providing smooth communication between ourselves(the customer) and our service delivery provider.
• Project managing end-to-end delivery of the new website delivery project, with regular updates with the agency, key internal stakeholders, content delivery leads.
• Planning, organising and managing overall work flow of the website delivery project, addressing any bottlenecks and adjusting the timeline and deliverables, as needed.
• Prioritising project requirements and tasks, creating deadlines with action items for every project team member, along with correct allocation of resources and tracking of working hours.
• Running uwc.org content audit and developing a plan to migrate and/or commission in-house teams to review/ rewrite out-of-date content.
• Leading on overall budget, risk mitigation and project management governance of website delivery project; setting scope and timeline for specific milestone deliverables.
• Holding weekly project team meetings to review progress, with project status reports for the UWCIO project team and senior management team and maintaining other project documentation.
• Supporting development, testing and deployment when needed.

Department: Communications & Engagement

Reports to: Head of Communications & Engagement (interim reporting to Communications Manager)

Location: London/Hybrid-expectation of two days per week in the office

Basis of Appointment: 18 month fixed-fixed term contract, February 2024-August 2025

Salary: £36,233 per annum

Hours: Part-Time; 4 days a week (31 hours) Flexible working available

Essential skills and experience required:

• Previous track record of successful delivery of website development/ digital transformation, with at least three years experience in project managing in-house teams and external technical suppliers.
• Collaborates well with team members both in-person and virtually, and has strong interpersonal skills, able to communicate effectively and is comfortable leading project team meetings
• Demonstrating excellent planning, time management, organisational and problem-solving skills; solid knowledge of common project management software.
• Tech-savvy teamplayer, who understands the ins and outs of web development project management to resolve any internal and external issues
• Ability to communicate with others at all levels and translate technical jargon into clear English, project status reports, milestones, project timelines and scope.
• Skilled negotiator and problem solver, with a dose of creative, outside-the-box thinking, able to understand and speak the language of web development.
• Ability to learn quickly and to respond positively to a rapidly changing work area.

Desirable:

• A recognised project management qualification relevant to the digital field, such as certified Scrum master, Agile project manager or PRINCE2
• Knowledge of digital development workflows/ delivery processes advantageous, for example, agile, kanban, waterfall, scrum, or critical path methodologies to successfully plan and deliver website projects
• Experience in communications in the Education and/or Charity sector

The above is not an exhaustive list of duties, and you will be expected to perform other duties as required for the fulfilment of the project/role.

What we offer:

• Generous holiday allowance – 28 days per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• The working hours for this role are 31 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• Up to two days per year for volunteering/study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and wellbeing support package, which includes income protection, employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a wellbeing calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%.

Working arrangements

We operate hybrid working arrangements, with 20% of the week worked in the London office and 80% worked from home. This role will regularly require 2 days office-based work. Home working must be from a residence within the UK. There is the option to work additional days in the office if requested. These arrangements will be reviewed later this year. We support flexible working and would be happy to discuss different working patterns with candidates.

Any requirement to travel for work will be subject to a risk assessment and will take into account official government guidance on COVID-19 and any other health or security considerations applicable at the time.

Safeguarding

It is expected that the job holder will travel to UWC schools and colleges. For that reason, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references prior to the second stage of the interview process. Referees will not be contacted without your consent.

Visa requirements

This role requires applicants to have the right to live and work in the UK and undertake the role that you have been offered. Please provide confirmation of your eligibility to work indefinitely or reside in the UK in your application. Any offers of employment made by UWC International in London will be subject to a right to work check on your immigration status in the UK.

Diversity Statement

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident.

Application Process

Your cover letter should:

• Outline your knowledge, skills and abilities against the job requirements.
• Provide confirmation of your eligibility to indefinitely work or reside in the UK.
• Provide the name and contact details of two referees, including their job title and the capacity in which you are known to them. References are taken up prior to the second round interviews and we will not contact your referees without first letting you know.

Interview dates:

First round interviews will be held on w.c 8 January 2024

Second round interviews will be held on w.c 15 January 2024