Graduate Customer Success Agent – Gather

Do you see the potential for technology to revolutionise industries like construction?

But how do we make sure everyone benefits? That’s where you come in as our Graduate Customer Success Agent. You’ll be the frontline hero, guiding construction teams through our innovative platform, ensuring they maximise its impact on their projects.

You’ll ensure they unlock the power of our platform to:

  • Boost productivity: Ditch manual tasks and streamline communication, freeing up time for what matters most.
  • Improve collaboration: Break down silos and keep everyone on the same page, from the site to the boardroom.
  • Guarantee compliance: Simplify complex regulations and ensure projects stay on track and within budget.

What makes you a great fit?

  • Problem-solving superhero: You tackle challenges with intelligence, focus, and a drive to succeed.
  • Customer champion: You confidently understand and diagnose issues, delivering outstanding service with a smile.
  • Solution maestro: You’re organised, motivated, and laser-focused on finding the best solutions for customers.
  • Relationship builder: You connect with everyone, from fieldworkers to CEOs, fostering long-term trust.
  • Tech-savvy: You enjoy using mobile and web applications and are eager to learn more.
  • Communication ace: You write professionally and have an engaging phone manner.
  • Positive powerhouse: You bring enthusiasm and a can-do attitude to every interaction.
  • Career climber: You’re excited to grow in a winning, fast-paced environment.

Bonus points if you have:

  • B2B, SaaS, or construction/engineering experience (not essential for the right candidate).
  • Experience in a B2B, B2C, or hospitality customer-facing environment.

What awaits you at Gather:

  • Make a real impact: Contribute to a mission-driven company revolutionising construction for a more sustainable future.
  • Fuel your career: Enjoy comprehensive training, personalised development, and potential for future equity share.
  • Thrive in a supportive environment: Collaborate with a passionate team in a friendly and inclusive atmosphere.
  • Enjoy flexibility and work-life balance: We offer remote working opportunities and flexible hours to suit your needs.

What you’ll get:

  • Competitive salary of £25,000 – £30,000 per year (depending on experience)
  • Modern Manchester city centre office with extensive coworking facilities
  • Flexible working hours and location with remote options
  • Personalised training program for your development and success
  • Supportive and collaborative work environment
  • Potential for future equity share

Ready to be the change-maker construction needs? Join Gather and build the future, one shift at a time!

Salary: £25,000 – £30,000 per year depending on experience.

All applicants must have the right to work in the UK.

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