About First Cardiology Consultants
Hospitals and Health Care 201-500 employees 108 on LinkedIn
First Cardiology consult (FCC) is a company created with a vision to be the avant-garde providers of cardiology and cardiovascular services of the highest quality in Nigeria.
Our vision is: “To set the standard of excellence in medical care in Africa”
The premise behind the creation of FCC is that the Nigerian market is mature and sophisticated enough to sustain locally, the same quality of cardiovascular healthcare services currently sought by Nigerians abroad. We have over the past eight years evolved to become a comprehensive multi-specialty hospital with the addition of cardiac surgery and other surgical specialties. Our company is now called FCC Healthcare.
For over 10 years, we have been delivering the highest quality comprehensive care in Nigeria by innovative use of modern technology and a commitment to local capacity building, education, and collaborative research.
We put the patient first, and we have built a healthy medical environment to provide patients with comprehensive care, and deliver excellence in healthcare every day, and not just on some days.
We are recruiting for the position of a Store Manager.
Reports to: General Manager, with dotted line to:
-Chief Financial Officer
-Operations Manager
Overall Purpose of Job:
- The Store Manager will be responsible for planning and directing the day-to-day operations of the store.
- Develop strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer base.
- Maintain high store standards and conditions and foster a positive environment.
- Ensure customer needs are met, complaints are resolved and service is quick and efficient.
- Ensure all products and displays are merchandised effectively to maximize sales and profitability.
Key Responsibilities and Accountability:
- Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis.
- Complete store operational requirements by scheduling and assigning employees; following up on work results
- Maintain store staff job results by coaching, counseling, and training employees; planning, monitoring, and appraising job results
- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
- Ensure availability of merchandise and services by approving contracts; maintaining inventories
- Formulate pricing policies by reviewing merchandising activities; authorizing clearance sales; studying trends
- Secure merchandise by implementing security systems and measures
- Protect employees and customers by providing a safe and clean store environment
- Maintain the stability and reputation of the store by complying with legal requirements
- Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring collections items to avoid unavailability.
- Contribute to team effort by accomplishing related results as needed
- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
- Provide training to improve the knowledge base of the staff
- Manage all controllable costs to keep operations profitable
- Manage stock levels and make key decisions about stock control
- Analyze sales figures and forecast future sales
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
- Update colleagues on business performance, new initiatives, and other pertinent issues
- Undertake store administration duties such as managing store budgets and updating financial records
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Requirements:
- B.Sc. in Business Administration or relevant field with 3-5 years’ experience.
- NYSC discharge certificate
- Proven successful experience as a retail Store Manager in the Hospital field
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
