George Houston Resources Limited – Our client, an Agricultural and Real Estate company with branches in Benin and Lagos, Nigeria, is recruiting to fill the position of a Customer Care Representative.
Industry: Agricultural Sector
Duties / Responsibilities
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Following up with clients or customers to check that they’re still satisfied with any service
- Letting customers or clients know about additional products or services
- Troubleshooting common issues with a product or service.
Qualifications / Requirements
- B.Sc / HND in Mass Communication, Office Technology Management or any related course
- 2 – 3 years of work experience as customer care representative
- Good written and oral communication.
- Attention to details.
- High computer literacy.
- Strong interpersonal and analytical skills.
- Assertive and self-driven.
Remuneration
N120,000 Monthly.
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