NERSAPP Technology is seeking a detail-oriented and creative Technical Documentation Specialist for a contract position. If you have a talent for creating clear and comprehensive documentation and enjoy developing training materials, we want to hear from you!
Responsibilities:
- Create an Outline for Text Documentation: Develop structured outlines for text documentation to ensure clear and logical organization of content.
- Create Text Documentation: Write detailed and user-friendly text documentation to assist users and partners in understanding our products and services.
- Upload Documentation to Freshdesk: Upload all relevant documentation to Freshdesk for easy access and support.
- Add Screenshots to Text Documentation: Enhance text documentation with screenshots to provide visual guidance and improve clarity.
- Add Videos to Text Documentation: Incorporate instructional videos into text documentation to offer step-by-step visual assistance.
- Create a Course and Exams for Partners: Develop and administer comprehensive training courses and exams for partners to ensure they are knowledgeable and capable of representing NERSAPP Technology effectively.
Qualifications:
- Proven experience in creating technical documentation or similar roles.
- Strong writing and editing skills.
- Proficiency in using documentation tools and software.
- Ability to create clear and concise instructional materials.
- Experience with customer support platforms like Freshdesk.
- Ability to create and edit instructional videos.
- Strong organizational and time management skills.
- Attention to detail and accuracy.
- Excellent communication and interpersonal skills.
Why Join NERSAPP Technology?
- Be part of an innovative and growing company.
- Work in a collaborative and supportive environment.
- Opportunities for professional development and growth.
- Competitive salary and benefits package.
How to Apply:
Interested candidates, please send your resume, cover letter, and examples of your documentation work . We look forward to reviewing your application!
Deadline for Applications: 31st August 2024
