Entry Level Customer Experience Officer Job – God Is Good Motors

We are recruiting to fill the position below:

Job Position: Customer Experience Officer

Job Location: Port Harcourt, Rivers
Cadre: Entry Level

Job Description

• Make or update travel reservation(s) for walk in guest using the online booking system.
• Create and maintain Guests/ reservation records.
• Resolve service matters in-person or virtually.
• Forward booking/traveling reschedule requests to the concerned unit.
• Announce arrival and departure information using the public address system.
• Assist with Guests’ luggage check in.
• Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
• Adhere to all company policies and promote brand Goodwill.
• Promote/ Cross sell the GIGM online booking app and other Company products & services.
• Assist Guests that require special assistance to board or depart conveyance.

Requirement

• B.Sc / HND (2.2 / Lower Credit) from an accredited / reputable tertiary Institution.

Method of Application
Interested and qualified candidates should send their CV to  jobs@thegiggroupng.com: using the Job position and Location i.e “Customer Experience Officer – Port Harcourt” as the subject of the email.