JOB RESPONSIBILITIES:
· Training Academy Manager manages all operational activities of the Academy including staffing, facilities, and coordination with vendors and suppliers.
· Develop corporate training academy strategies and initiatives that reflect the organization’s goals.
· Prepares business plans that support the operation of the academy and adhere to budget.
· Collaborate with all relevant institutions/academy to provide additional or specialized training- Work with external providers to create specialist courses.
· Responsible for supervising trainers and instructors.
· Manages the academy staff in the day-to-day performance of their jobs.
· Oversees sales and business development functions for the academy for sustainable profits.
· Develop training plans, schedules, and materials from time to time.
· Write training reports and keep records up to date.
· Manage network downtime to allow for network updates and any infrastructure changes
· Oversee the academy’s website, ensuring the site continues to be operational and materials are updated.
· Manage marketing communications activities to ensure reasonable traffic to the academy.
· Manages the production of program marketing material in collaboration with the marketing team.
· Ensures that training materials and programs are current, accurate, and effective.
· Ensure profitability in all scheduled classes.
· Identifying, and monitor competitors and competitive activities from time to time.
· Develop and implement a strategic business plan that expands the academy’s customer base and ensures market fare share.
· Keep abreast of technological advances and advise on future adoption if necessary.
· To undertake such other duties and responsibilities of an equivalent nature, as defined by line manager from time-to-time, subject to the provision that normally any changes of a permanent nature shall be incorporated into the job description in specific terms.
· Perform any other task deemed reasonable by the management and board of the academy.
JOB REQUIREMENTS/QUALIFICATIONS:
· Bachelor’s degree in Business Management, Humanities subject, Human Resources Management, or relevant field.
· Proven experience as an IT Training academy/center Manager or similar role
· Training & Development certification is an added advantage.
· Proficiency in Learning Management Systems (LMS)
· Good knowledge with training related software
· Highly computer literate with proficiency in MS Office and related business and communication tools.
SKILLS NEEDED FOR THIS ROLE
· The IT Training Manager must have strong analytical skills to assess the level of experience of students and identify areas where training should be expanded. He/She needs analytical skills to determine how effective existing training programs are.
· Training academy organizational skills and partners’ ecosystem management skills. Organizational skills are important because the training manager needs to put together training materials in a logical order so that students can follow the information.
· Successful previous experience as an IT training manager, consistently meeting or exceeding targets
· Committed to continuous education through workshops, seminars/conferences
· Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
· Strong business sense and industry expertise
· Excellent mentoring, coaching, and people management skills
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