Entry Level Customer Experience Officer – God is Good Motors (GIGM)

Job Summary

• Vacancies exist at our Aba, Owerri & Jibowu Terminals.
• Candidates resident in these locations or its very close environs (Aba, Owerri & Jibowu) are preferred

  .Cadre: Entry Level

Job Description 

• Make or update travel reservation(s) for walk in guest using the online booking system.
• Create and maintain Guests/ reservation records.
• Resolve service matters in-person or virtually.
• Forward booking/traveling reschedule requests to the concerned unit.
• Announce arrival and departure information using the public address system.
• Assist with Guests’ luggage check in.
• Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
• Adhere to all company policies and promote brand Goodwill.
• Promote / Cross sell the GIGM online booking app and other Company products & services.
• Assist Guests that require special assistance to board or depart conveyance.

Job Requirements

• BSc/ HND (2.2 / Lower Credit) from an accredited / reputable tertiary Institution.