Customer Service Representative – Excel and Grace Consulting

Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider

We are recruiting to fill the position of a Customer Service Representative

Job Location: Oniru, Lekki, Lagos

Job Responsibilities

• Provide excellent customer service to ensure satisfaction
• Make menu recommendations, answer questions and share additional information with restaurant patrons
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Take orders from the phone and social media accounts.
• Communicate order details to the Kitchen Staff.
• Follow all relevant health department regulations
• Provide excellent customer service to guests.

Key Job Requirements

• Candidates should possess a minimum of Bachelor’s Degree / HND qualification with 3 – 5 years of work experience.
• Strong verbal communicator
• Attentiveness and patience for customers.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Experience in food services or sales is an added advantage)
• Must be social media savvy.

Salary
N150,000 – N180,000 monthly.