The job holder will bridge the gap between business needs and technology solutions at Metropol. He/She will be involved in analysing business processes, Identifying system requirements, designing and implementing technology solutions inline with Metropol objectives while collaborating with stakeholders to drive successful adoption of technology initiatives.
Responsibilities
- Analyse the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
- Define and document customer business functions and processes
- Prepare templates for use in delivering high quality process models, use cases, business rules, data dictionaries, user interface models, technical specifications, work plans, test plans, project communications and systems documentation
- Manage activities during the software development life cycle
- Validate solutions to ensure they meet the business requirements and help determine the most appropriate actions to address problems identified through project testing or other assessment efforts.
- Train and assist users on how to document systems requirements, how to conduct user acceptance testing and participate in actual user testing documenting the results and raising necessary change requests
- Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access translating them to into simplified systems requirements.
- Track and fully document changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
- Make and maintain final systems documentation and user manuals for completed systems.
- Provide technical assistance in training, mentoring, and coaching professional and technical staff.
- Develop training curriculum and conduct formal training sessions covering assigned systems module.
Qualifications & Competences
- Degree in Information Technology or related field
- Certified Business Analyst
- 3 years IT/IS business analysis experience.
- Microsoft PowerPoint, Word, Excel, Visio.
- Strong knowledge in relational databases (Oracle, Postgres etc)
- Working knowledge of Unix/Linux
- Working knowledge of current software development languages and tools (Python/Django, Java, PHP etc)
- Ability to deal with complex situations holistically.
- Ability to define current/future business models and influence the interconnections between the business processes, technology, data and people
- Experience as an Agile/Scrum environment, projects practitioner
- Working experience in documenting and presenting software to both technical and business users
- Proven track record managing requirements for multiple projects in parallel across multiple lines of business and stakeholders.
- Ability to perform assigned tasks with minimal direct supervision.
- Ability to interview stakeholders to understand business rules and requirements, map business process and flows, and translate findings into effective business requirements.
- Ability to collaborate with technical teams, demonstrating an awareness of the software development life cycle.
Interested candidates should submit their applications (CV and Cover letter) by COB 15th July 2024.
Only shortlisted candidates will be contacted, incomplete applications will not be considered.
