Ember, a prestigious luxury lifestyle travel company, specializes in offering unmatched travel experiences. Based in the vibrant city of Abu Dhabi, Ember is dedicated to elevating the travel adventures of its discerning clientele, ensuring every journey is seamless, exclusive, and beyond the extraordinary.
Job Description:
We are seeking a highly skilled and experienced Airtable Expert to join our dynamic team at Ember. This role is pivotal in enhancing our operational efficiency and service excellence through effective management of business processes and integrations through Airtable. The ideal candidate will have a proven track record of designing and implementing comprehensive databases that track and report on all aspects of trips and bookings. (or basic service data for other industries) This includes but is not limited to invoicing, client information, and supplier databases.
Key Responsibilities:
1. Creating and Documenting Business Processes:
- Design and document comprehensive business processes & SOP’s on Airtable tailored to the unique needs of the luxury travel sector.
- Collaborate with internal teams to understand business requirements and tailor the Airtable system accordingly.
- Ensure processes are scalable, efficient, and align with Ember’s standards of excellence.
2. Implementing Business Processes in Airtable:
- Develop and manage sophisticated Airtable bases, incorporating data management and user-friendly interfaces
- Integrate business processes within Airtable, optimizing for functionality and ease of use.
- Manage and optimize client and supplier databases, ensuring accurate and up-to-date information.
- Develop and implement robust invoicing processes within Airtable to streamline financial transactions.
3. System Integrations:
- Seamlessly integrate Airtable with essential tools such as Slack for communication, email platforms,Whatsapp and other relevant systems.
- Customize integrations to fit the specific requirements of Ember, ensuring smooth and efficient workflows.
4. Expertise in Airtable Automations:
- Implement and manage Airtable automations as a part of business process implementation.
- Automate routine tasks to increase efficiency and reduce manual errors, contributing to the overall effectiveness of the business operations.
5. Implementation & Support:
- Provide training and support to team members to ensure effective utilization of the Airtable system.
- Troubleshoot and resolve any issues related to the Airtable system.
Qualifications:
– Proven experience as an Airtable expert, with a strong portfolio showcasing previous work.
– Deep understanding of data management, interface creation, and system integrations.
– Ability to design and implement effective business processes and automations.
– Excellent problem-solving skills and attention to detail.
– Strong communication skills, with proficiency in English.
Benefits:
– Opportunity to work with a leading luxury travel & lifestyle management company.
– Competitive salary package.
– Dynamic and supportive work environment
– Potential for growth and development within the company.
How to Apply:
Interested candidates are invited to apply with their resume along with a cover letter and portfolio demonstrating their expertise in Airtable.